CANCELATION AND NO-SHOW POLICY

Cancellation:

  • We Accept Visa, MasterCard & American Express Only.

  • 18% service fee added to groups of six or more.

  • We require capture of a valid credit card to secure reservations.

  • Seating will not be guaranteed for a late reservation over ten minutes.

  • We ask the complete reservation be present in order to be seated.

  • Please contact the restaurant should you be running late.

  • Cancellations can be made by email reservations@flora-farms.com or by phone: +52 (1) 624 142 1000 MX, 949.200.7342 US

  • We require 24-hour prior notice of Cancellation for Reservations.

No-show:

  • Your credit card will be charge $925 MX per reservation guest.

  • There is a 50% non-refundable charge for set menus.

  • Your Credit Card information is Captured on our Reservation Form at the time the reservation is made.

  • Your Credit Card information is never shared. Your credit card information is not retained past two days of the date of the reservation.

Please contact our reservations team with any questions regarding policy at reservations@flora-farms.com | US phone +949.200.7342 | Mx.: (+52) 624.142.1000